Pronomy.io ("Company," "we," "us," or "our") is committed to protecting the privacy and security of personal information collected through our website pronomy.io (the "Website") and related artificial intelligence customer support services (the "Services"). This Privacy Policy sets forth our practices regarding the collection, use, and disclosure of information that you may provide to us or that we may collect in the course of your use of the Website and Services.
By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with these practices, please do not use our Website or Services.
We collect certain information automatically when you visit our Website through the following third-party analytics services:
Google Analytics: We utilize Google Analytics to collect website usage data, including but not limited to page views, session duration, traffic sources, device and browser information, and approximate geographic location. This data is collected in accordance with Google's privacy practices and is used solely for website performance analysis and improvement.
Hotjar Analytics: We employ Hotjar to collect user interaction data, including mouse movements, clicks, scrolling behavior, and session recordings. All recordings are anonymized and used exclusively for user experience optimization purposes.
Google Tag Manager: We use Google Tag Manager to manage website tags and collect event tracking data to better understand user engagement patterns and conversion metrics.
The automatically collected information does not include any personally identifiable information that would allow us to identify you individually without additional information.
We may collect personal information that you voluntarily provide to us when you:
Such information may include: