These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Pronomy.io, a company organized under the laws of Ukraine ("Company," "we," "us," or "our"), governing your access to and use of our website pronomy.io (the "Website") and our AI-powered customer support services (the "Services").
By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case "you" will refer to such entity.
If you do not agree to these Terms, you must not access or use the Website or Services.
Company provides an AI-powered customer support platform that automates ticket resolution and assists human agents through integration with existing customer support systems, databases, and communication channels.
The Services may include, but are not limited to:
We strive to maintain continuous service availability but do not guarantee uninterrupted access. The Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our reasonable control.
To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy.